Job Openings >> Cancellation and Payments Clerk
Cancellation and Payments Clerk
Summary
Title:Cancellation and Payments Clerk
ID:1479
Position:Cancellation and Payments Clerk
Department:673222
Description

The Company: Smart AutoCare (SAC) is people taking care of people. We provide consumer protection products within the automotive industry, with integrity and longevity in mind.

Cancellations and Payments Clerk: We hire the best employees to serve our customers. As a Cancellations and Payments Clerk in our Accounting Department, you will be a part of a special team that plays a critical role in our cancellations and payments process. In this role, you will provide excellent service to our customers by ensuring that cancellations and payments are processed in a timely and efficient manner. The ideal candidate will possess the following qualities:

Job Duties

  • Documentation verification according to the reason for the cancellation.
  • Answer calls from customers, dealerships, and lienholders regarding cancellations and payments.
  • Gather and sort invoices for Accounts Payable.
  • Process workflow from the claims department to issue payment via credit card processor to repair facilities.
  • Follow up on issues that arise from cancellations and payments
  • Assist with contract transfers
  • Additional tasks and duties as assigned

Job Qualifications

  • 1 year of experience
  • Ability to manage high call volume and take calls professionally
  • Have high levels of organization and detail-oriented
  • Must be a team player and able to adaptable
  • Must be able to transition from one task to another clearly and concisely
  • Ability to think critically and use common sense to solve issues and problems that arise.
  • High school degree

This position is a 9:30 am-6 pm shift, Monday through Friday, and at least one Saturday (7:30-1) a month. The applicant must be able to work this shift to support our phone coverage needs.

 

This opening is closed and is no longer accepting applications
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