Job Openings >> Ancillary Claims Adjuster
Ancillary Claims Adjuster
Title:Ancillary Claims Adjuster
Position:Ancillary Adjuster
Department:Claims Administration

The Company: Smart AutoCare (SAC) is people taking care of people. We provide consumer protection products within the automotive industry, with integrity and longevity in mind.

Our Adjusters: We hire the best employees to serve our customers. As a Claims Adjuster in our Claims Administration Department, you will be part of a special team that plays a critical role in our claims process. In this role you will work with customers, vehicle inspectors and repair facilities to determine the cause of failure.

Job Duties

  • Verify information set-up on claims, to determine if the customer's complaint, the diagnosis, the failed parts are documented and justified the approved repair.
  • Verify repair costs are performed within industry standards.
  • Verify repair information to determine if coverage was within the limits of the service contract.
  • Interface with customers, agents, dealers to complete all investigations of claims.
  • Complete a fair settlement of the claim.
  • Contribute to team effort by accomplishing related results as needed.
  • Verify claims are processed following the policy and procedure established by Smart Autocare


Job Qualifications

  • 1 to 2 years of Claims processing experience
  • Spanish fluency/Bilingual a plus
  • Current or previous ASE Certification preferred.
  • Minimum 1 years of hands-on automotive repair and diagnosis experience.
  • Parts and Labor Guide familiarity.
  • Intermediate knowledge of Windows-based computer programs.
  • Exceptional customer service and communication skills.
  • Ability to read, analyze and interpret general business correspondence or technical procedures.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists


This opening is closed and is no longer accepting applications
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